FAQ

Delivery Method

We offer several delivery options for your order.

• Express Delivery: which takes 7-12 business days for delivery.
• Aramex/Freight: which takes 10-15 business days for delivery.
• Ocean Shipping: which takes 30-40 business days for delivery. 

Express delivery costs are based on the weight of your order and the distance it is being shipped. We charge actual delivery rates that are calculated when the order is placed.

Delivery Time

Delivery time is affected by customs and global weather. If you need your order for a specific date, please contact our customer service before ordering to ensure we can meet your deadline. Please note: you may be required to pay customs fees in order to receive the package within your country.

Return Policy

• Contact our customer service before processing a refund/exchange.
• Returns and exchanges must be posted within 7 days upon receiving your order. Returns made after 7 days will not be accepted.
• Return or exchange shipping fee is the responsibility of the customer. Delivery charges are also nonrefundable;
• All returns must be received in their originally condition.

Privacy Policy

This privacy policy sets out how we use and protect any information that you provide us with when you use this website. Luscious Delia is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

We require this information only to be able to provide a directory service for our web users and clients. We keep contact details of all our stockists so as to respond to them via email if necessary in connection with the arrangement we have in place with them and to fulfill the service we provide.